Backup Exec pre-install environment check fails – The windows server service was not started

Issue

Backup Exec pre-install environment check reports following error:

Backup Exec pre-install environment check failed

Failed.
The Windows Server service vas not started. Start this service before continuing with the installation of Backup Exec.

The server service is, in fact, running and set to start automatically.

Resolution

The issue was resolved by starting Backup Exec installer as administrator.

Backup Exec 20 V-Ray Edition
Windows Server 2008R2

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