Can’t open Network Drive – Open With dialog is displayed

Issue

User double clicks on a network drive (mapped drive) and instead of Windows Explorer with drive content, Open With dialog is displayed.

If you click Browse and navigate to C:\Windows\explorer.exe network drive opens normally, but next time the same Open With dialog is displayed again.
Disconnecting and re-connecting network drive doesn’t resolve the issue.

Resolution

  • Disconnect the network drive
  • Open Registry Editor (Start > Run > regedit.exe)
  • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2
  • Find key with share name in question (where your Network Drive points to) and delete the whole key
    Always backup registry before making any changes
  • Re-connect the network drive

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