Category: Cloud

  • Office 365 keeps automatically removing user from Teams Group

    Issue A user keeps being removed from Office 365 Teams Group for no apparent reason. The group admin keeps re-adding the user, but within 12-48 hours the user disappears from the group members list again. Azure Audit Logs show the user being removed but without any explanation of why this happened. Activity Type: Remove member…

  • Office 365 Admin Portal – [EXO Outage] NotFound received from

    Issue Updating email aliases for users on Office 365 admin portal. After updating around 10 users, the below error started popping up trying to save any changes. [EXO Outage] NotFound received fromExchange|$$|ContextClass=AdHoc|$$|0=NotFound|$$| Office 365 Heath page wasn’t reporting any issues. Logging out and then back in using another browser didn’t help.

  • Teams profile picture – There was a problem saving the photo

    Issue Users (including those with admin/owner permissions) cannot change a profile picture for one particular Team in MS Teams. The same issue occurs in the Windows Desktop Teams app, Teams web access, and Teams iOS app. Only one Team is affected, other Teams set up in exactly the same ways can be updated as expected.…

  • Bitdefender blocked this page – PrivacyThreat.PasswordStealer.HTTP

    Issue Bitdefender Endpoint Security blocks a website when users try to submit login information (username and password) via (insecure) HTTP protocol. Bitdefender Endpoint Security Tools blocked this pageThe page you are trying to access contains a malicious attack attempt.Detected attack: PrivacyThreat.PasswordStealer.HTTPAccess from your browser has been blocked.

  • Office 365 Compliance Content Search – You can’t preview search results…

    Issue Office 365 global administrator can set up and run a content search in Office 365 Compliance Admin centre, but can’t preview or download the search results. The following error is displayed when trying to preview the results: You can’t preview search results because you’re not assigned the Preview role. If you’re a member of the…

  • Office 365 – The command you tried to run isn’t currently allowed in your organization

    Issue Trying to update the default Anti-spam inbound policy in Office 365 Security Admin Centre (Defender). The following error message is displayed when trying to save changes: Client ErrorThe command you tried to run isn’t currently allowed in your organization. To run this command, you first need to run the command: Enable-OrganizationCustomization.

  • Can’t access SharePoint site – ERR_INVALID_RESPONSE

    Issue One of the Sharepoint sites hosted on Office 365 suddenly became unavailable. When browsing to the site in Microsoft Edge, the following error is displayed: Hmmm… can’t reach this pageIt looks like the webpage at https://company-name.sharepoint.com/sites/Sales might be having issues or it may have moved permanently to a new web address.ERR_INVALID_RESPONSE

  • Office 365 – disappearing incoming emails (sent to quarantine)

    Issue Users reporting that some incoming emails sent to their Office 365 mailboxes never reach them and don’t even appear in Junk Mail folders. Resolution A quick Office 365 message trace revealed that emails in question were sent to Office 365 Quarantine. The quarantine can be accessed here and an admin can preview, download, or…

  • 123-Reg – DNS record not available

    Issue .co.uk domain transferred to 123-Reg from another domain registrar. The transfer has successfully completed and the domain now appears in the 123-Reg control panel. However, every time trying to get into Manage your DNS section of the portal produces the following error: Error!DNS record not availableThe domain you have submitted is not available in…

  • External forwarding from Office 365 Exchange mailbox stops working

    Issue Emails forwarded to external addresses from MS Office 365 Exchange mailboxes no longer get forwarded. Instead, the following bounce message goes back to users’ mailbox: Delivery has failed to these recipients or groups:Name (email)Your message wasn’t delivered because the recipient’s email provider rejected it.Diagnostic information for administrators:Remote Server returned ‘550 5.7.520 Access denied, Your…

  • Preview all segments on Strava route before a ride

    When you create a new route on Strava (web version) it does display some more popular segments on the route preview page. But the full list of segments is only visible when the route is completed and uploaded as a ride. Here is a little workaround to check all segments on a route before riding:

  • Office 365 – You can’t assign licenses that contain these conflicting services…

    Issue Trying to increase user’s Office 365 mailbox size by assigning Exchange 2 license. The user already has Office 365 Business Premium (Microsoft 365 Business Standard) license. The operation fails with the following error: You can’t assign licenses that contain these conflicting services: Exchange Online (Plan 1),Exchange Online (Plan 2). Review the services included with…