Category: Clients

Windows 10 UWP apps by default are restricted from connecting to the local IP (loopback restriction). This can cause issues in specific scenarios. For example, Windows 10 Minecraft UWP app can’t connect to a server hosted on the same PC. Minecraft for Windows 10Connecting to external serverUnable to connect to world

Issue A user can no longer login into his Invenias X account. Logging in via a web browser ends up with webpage perpetually loading. Logging in via Outlook plugin fails with “Invalid Identity Token” error.  

Following instructions allow to block all web access for a particular user, except few manually whitelisted websites. All actions are performed in the Sophos Central Admin web console.

Issue iDrive backups fail every time. Detailed logs show error “Reason: File / Folder does not exist” for some files. These files were actually deleted from the hard drive intentionally by the user, not sure why iDrive was flagging this as an error… Everything else was backed up as expected.

Issue Emails marked by a sender as Private and sent to Office 365 Shared Mailbox are not visible in Outlook for users with Full Access permissions. The only indication about these emails is increasing unread item count in the shared mailbox Inbox folder.

Issue HMRC Basic PAYE Tools application fails to start with the following error: Basic PAYE Tools could not access the databaseAn error has occurred in accessing the database during startup.You may need to check whether you have permissions to access the following location on this computer:C:\Users\<username>\AppData\Roaming\HMRC\payetools-rtiFor assistance, please contact your IT support person, or your computer manufacturer.

Issue User accounts created after running Windows10Debloater don’t have access to Microsoft Store. Trying to open it manually fails with the following error: You’ll need a new app to open this ms-windows-store

It’s an ongoing temperamental issue – occasionally clipboard sharing stops working in Windows 10 Remote Desktop app. When this happens, I usually can fix this by killing and restarting rdpclip.exe process on the remote computer.

Issue After upgrading Dell Optiplex 780 PC (Intel Core2 Duo E7500 with Intel Q45/Q43 graphics chipset) to Windows 10 it’s no longer possible to set the monitor to its native 1920 x 1080 resolution. Maximum allowed resolution is listed as 1600 x 1200.

When Google Picasa is running it will intercept any screenshots you take and automatically save them in C:\Users\<username>\Pictures\Picasa\Screen Captures folder. There doesn’t seem to be any UI setting that would disable this often unwanted feature. Luckily there is a workaround. All you need to do is remove access to this folder from all users and groups (even yourself). Once…

To transfer all your VPN connections from one Windows 10 PC to another simply copy the following file: C:\Users\<username>\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk. This will not transfer VPN authentication credentials so you will need to enter these manually.

Issue Users on one particular PC cannot download any PDF files from the Internet. After the download is completed Google Chrome immediately shows error “Failed – Virus scan failed“. Microsoft Edge shows error “<filename> contained a virus and was deleted“. The same PDFs opened locally or from the network open fine, the issue only occurs when…