Category: Clients
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Outlook 2016 keeps prompting for Office 365 password
Issue After Office 365 password change Microsoft Outlook 2016 (Office 365 version) keeps popping up password prompt every few minutes even though correct password is entered. Deleting and re-creating Outlook profile and clearing all MS Office related password from Windows Credential Manager didn’t help.
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Windows can’t find one of the files in this theme…
Issue Windows 10 at random times shows following error message: Save a ThemeWindows can’t find one of the files in this theme. Do you still want to save the theme?
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Windows update cannot currently check for updates because the service is not running
Issue Windows Update doesn’t work. When trying to run it manually following error is displayed: Windows update cannot currently check for updates because the service is not running. You may need to restart your computer.
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Windows 10 can’t connect to Synology NAS SMB share
Issue Windows 10 PC cannot connect to Synology DiskStation (DS413) NAS. Windows displays following error when trying to connect: You can’t connect to the file share because it’s not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack.Your system requires SMB2 or higher. For more info…
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Apple Thunderbolt to Gigabit Ethernet Adapter in Windows 10
Issue Apple Thunderbolt to Gigabit Ethernet Adapter doesn’t work in Windows 10 running on MacBook Pro (Boot Camp partition). Windows doesn’t recognise the device at all and it doesn’t appear in Windows device manager.
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Installing Asus TPM module on Gigabyte Z87X-UD3H Motherboard
Gigabyte Z87X-UD3H motherboard doesn’t have built-in TPM chipset, but it has a 19 pin TPM port on the motherboard that accepts external TPM 1.2 boards.
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Embedded images in Outlook 2016 not displayed after sending
Issue Images embedded into Outlook 2016 Stationary or Signatures are displayed normally when composing emails, but are not visible to recipients. Users on Outlook 2010 are not affected.
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Nitro PDF – disable scanned document OCR pop-up
Issue Every time Nitro PDF opens a scanned document following pop-up is displayed. Edit Scanned DocumentsMake your scanned document edîtable by usingOptical Character Recognition (OCR) first.
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Incoming emails from one senders moved to Outlook RSS Feeds Folder
Issue Emails from one particular sender are getting automatically moved to user’s MS Outlook RSS Feeds folder. Outlook Rules and Alerts doesn’t show any rules.
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Microphone stopped working in Skype for Windows 10
Issue Users started complaining that microphone stopped working in Skype (desktop version). The issue seem to have appeared after a certain Windows 10 update. Resolution The issue was caused by Windows 10 Microphone Permissions. To fix:
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Office 365 – cannot send as shared mailboxes from Outlook
Issue Some users started having issues sending emails from newly created Office 365 shared mailboxes. Users were added as shared mailbox members using Office 365 Admin centre. The shared mailbox would be automatically mapped in their MS Outlook 2016 as expected, but when users tried to send an email from the shared mailbox email address…
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Fix Missing “New Word Document” Entry in Right Click Context Menu
Issue Right click > New Windows context menu doesn’t display New Word Document option. Repairing MS Office installation doesn’t fix the issue.