Category: Clients

  • MS Outlook search broken – Search results may be incomplete because…

    Issue Outlook 2010 search shows below warning and doesn’t return any recent emails in the search results. Search results may be incomplete because items are still being indexed. Click here for more details. Indexing status shows number of items than need to be indexed and that number slowly increases. It looks all new items go into…

  • Adobe Photoshop Lightroom – Map is Offline

    Issue After every action in Adobe Photoshop Lightroom Maps module, the map switches to the whole world view and displays message Map is Offline. This lasts for 1-2 seconds after which maps goes back to a normal operation until the next user action.

  • Roboform Google Chrome Extension gets disabled on every launch

    Issue Roboform (Password Manager by Siber Systems) Google Chrome extension is automatically disabled every time Google Chrome in started. User has to go into Chrome Extensions page and manually enable it. This enables the extension and it works fine, but only for that single session. When Google Chrome is launched next time, the Roboform extension…

  • Outlook blocked access to the following potentially unsafe attachments…

    Issue A user receives an email with some PDF files attached. Attachments are not accessible in MS Outlook 2010. Instead, following message is displayed: Outlook blocked access to the following potentially unsafe attachments: Important! Invoice 721.pdf, Important! Invoice 721.pdf. Workaround This MS Outlook behaviour is a bug introduced by 13 June 2017 Outlook Security Update, and affects…

  • Event 11 – The driver detected a controller error on DeviceIdeIdePort

    Issue Computer randomly becomes unresponsive or very slow without any apparent reason. System even logs are full of following errors: Event ID: 11Level: ErrorDescription: The driver detected a controller error on \Device\Ide\IdePort4.

  • Convert VMware vmdk disks to Hyper-V vhdx

    Download and install Microsoft Virtual Machine Converter 3.0 Start Windows PowerShell as administrator Import the converter’s PowerShell module:  Import-Module ‘C:\Program Files\Microsoft Virtual Machine Converter\MvmcCmdlet.psd1’ Convert vmdk disk to vhdx: ConvertTo-MvmcVirtualHardDisk -SourceLiteralPath “D:\SOURCE_PATH\VMware_Disk.vmdk” -DestinationLiteralPath “D:\DESTINATION_PATH\Hyper-V_Disk.vhdx” -VhdType DynamicHardDisk -VhdFormat vhdx Must be run on Windows 6.2 (Windows 8 / Server 2012) or later OS.

  • Issues with VMware Workstation VMs on Windows Storage Spaces

    I recently configured a Windows 10 (1703) PC with Storage Spaces in 2-way mirror mode. The Storage Spaces drive hosted some Hyper-V and VMware Workstation 12.5 virtual machines. While Hyper-V VMs worked fine, VMware Workstation started causing trouble from the beginning. At first I notices issue with Linux Virtual Machines. They would install and start correctly one or…

  • Change SATA Operation Mode from RAID to AHCI without re-installing Windows

    If you change SATA Operation Mode in computer BIOS after Windows OS installation, you will most likely get a Blue Screen of Death (BSOD) next time Windows boots. To prevent this, you need to make sure the first boot after SATA Mode change is done in Safe Mode.

  • Windows Storage Spaces – Can’t create the pool (0x00000032)

    Issue When trying to create a new storage spaces pool in Windows 10 following error is displayed: Can’t create the poolCheck the drive connections and then try againThe request is not supported0x00000032

  • Kaspersky silently deletes “Infected” false-positive .exe files

    Browsing through my old development folders I noticed that executables of some applications I developed years ago (using Borland C++Builder) were missing. Luckily I had the same folders in zipped archives. Trying to extract affected .exe files from .zip archives were failing with Access Denied errors. Trying to extract whole folder was resulting in the affected .exe files…

  • The user profile service service failed. The sign-in user profile cannot be loaded

     Issue Creating a new local profile on a Windows 10 PC. When the new user tried to login for the first time following error is displayed: Resolution The issue was caused by a corrupted Default user profile (that is used as a template for new user profiles). To resolve this I had to copy the…

  • QuickBooks multi-user access stopped working (error H202)

    Issue Users on QuickBooks 2014 can no longer open company files in multi-user mode. Following error is displayed then trying to enable multi-user: “H202 – You’re trying to work with a company file located on another computer, and this copy of QuickBooks can’t reach the server on that computer“