Category: Clients

  • Can’t re-install Sage Payroll – “Select Previous Installation” empty

    Issue Cannot install Sage Payroll 50 on a PC that previously had the same Sage application installed. During installation process user gets to a screen “Select Previous Installation“: The “Previous Installation” list, however, is emty and setup doesn’t allow to proceed any further or skip this step…

  • Move Android Studio AVD folder to a new location

    Default Android Virtual Device Manager (AVD) folder is located is in C:\Users\<user_name>\.android\avd. To move it to a new location perform following steps: Close Android Studio Control Panel > System > Advanced System Settings > Environment Variables Add a new User variable: Variable Name: ANDROID_SDK_HOME Variable Value: D:\Android_SDK_HOMEReplace D:\Android_SDK_HOME with the path you want become your new AVD folder root.The path…

  • Windows 7 PC runs out of space because of cab_xxx_x files in Temp folder

    Issue Windows Temp directory (C:\Windows\Temp) gets filled-up with cab_xxx_x files until C: drive runs out of space. Deleting the files doesn’t help as thousands of new cab_ files get generated every day.

  • Clear DNS Cache in Google Chrome

    Google Chrome has its own internal DNS caching. To clear it: Enter chrome://net-internals/#dns in the Google Chrome address bar and click Clear host cache button. In some instances you may also need flush socket pools. This can be done at: chrome://net-internals/#sockets

  • Task ‘Internet Calendar Subscriptions’ reported error (0x80004005) : The operation failed.’

    Issue Microsoft Outlook 2016 Send/Receive throws following error: Task ‘Internet Calendar Subscriptions’ reported error (0x80004005) : The operation failed.’

  • Outlook 2016 doesn’t work with Microsoft Exchange 2010 Accounts

    Issue After upgrading Microsoft Office 2013 to Office 2016, Outlook 2016 no longer works properly with Microsoft Exchange 2010 accounts and frequently crashes. Trying to remove the old Outlook profile and creating a new one fails because auto-discovery is not configured on the Exhcange server.

  • Prevent HTPC from muting sound when connected via HDMI

    Issue Media PC occasionally boots or resumes from a sleep mode with muted sound. Sometimes even when the PC is running sounds get muted if HDMI device (Denon AVR in this case) switches inputs or is powered on or off. There is no regular pattern when this happens, but it only occurs when the PC…

  • Find Windows 10 Installation disk / ISO version

    To find what version / build number of Windows 10 your installation media contains perform following steps: Insert the installation DVD or mount .ISO file Open elevated command prompt (run as administrator)

  • Open Microsoft Visio Diagrams in separate Windows

    By default Microsoft Visio 2010 opens diagrams in the same instance making it quite difficult to manipulate multiple diagrams at the same time. Follow below instructions to change this default behaviour and open each Visio diagram in it’s own window / instance.

  • GeoSetter – The map can’t be found…

    Issue GeoSetter 3.4 map view doesn’t load and following message is displayed in the map view: The Map can’t be found at:http://www.friedemann-schmidt.com/geosetter/gmap21.htmlPlease Fill In The Correct Path at Program Settings…This problem can also be caused by the following reasons: Microsoft Internet Explorer is not installed properly Security settings of Microsoft Internet Explorer prohibits executing active…

  • Nitro PDF Creator printer disapears and cannot be re-installed

    Issue Nitro PDF Pro (v10.5.8.44) virtual PDF printer disappeared from the list of installed printers on some Windows 7 Pro PCs. Re-installing it via Nitro PDF Software Support Tools (located in C:\Program Files\Nitro\Pro 10\NitroPDFSupportTools.exe) fails with following error: Nitro PDF Software Support ToolsInstallation of the printer driver failed.

  • Can’t access Synology NAS shares – you may not have permission…

    Issue Cannot access Synology NAS shares. Instead of showing a password prompt, Windows 10 throws following error message: Open Folder\\nas is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.A specified logon session does not exist, It may already have…