Category: Clients

  • Remote Desktop Connection – An Internal Error Has Occurred

    Issue Remote Desktop connection from a Windows 10 client to a Windows 7 PC fails with following error: An internal error has occurred.

  • Windows 10 can’t obtain IP address over DHCP

    Issue Windows 10 Pro PC cannot get IP address from Draytek Vigor router DHCP server (over Wi-Fi). Other devices on the network were not affected so it wasn’t a DHCP server issue. The PC could connect with no issues with a static IP, so Wi-Fi connection also didn’t seem to be an issue.

  • Google Chrome – Reset External Protocol Request dialog

    Following instruction shows how to bring back Google Chrome External Protocol Request dialog if at some point you checked “Remember my choice for all links of this type” option.

  • Setup Ethernet connection as metered in Windows 10

    Windows 8 and Windows 10 allow to mark Wi-Fi networks as metered in Settings > Network & Internet > Wi-Fi > Advanced Options. There is no GUI option to do the same for Ethernet / LAN connection. Luckily the same result can be achieved by a small registry change.

  • Text missing and ATT0000X attachments in emails forwarded from Apple Mail

    Issue Microsoft Outlook doesn’t display emails forwarded by Apple Mail users correctly. The top part of the email (that was typed by the forwarding party) looks fine. But everything after the signature of the forwarder is missing. There are number of attachments, however, only one of them was in the original forwarded message. Others are images from…

  • Windows 7 convenience roll-up – The update is not applicable to your computer

    Issue Windows 7 SP1 Convenience Rollup fails to install on a PC with following error: The update is not applicable to your computer.

  • Windows 7 stuck searching for updates

    Issue Fresh Windows 7 Pro with SP1 installation never finishes searching for updates. The PC was left searching for updates for over 24 hours and didn’t progress any further. The issue affects downloading updates directly from Microsoft and from WSUS server in a domain environment.

  • .NET 4.0 KB2468871 update fails with error code 643

    Issue KB2468871 fails to install on Windows 7 64bit with error code 643.Full name of the update: Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003. Windows Vista, Windows 7, Windows Server 2008. Windows Server 2008 R2 for x64-based Systems (KB2468871). Some updates were not installedError(s) found: Code 643 (Windows Update encountered an unknown…

  • Draytek Vigor Firmware Upgrade Utility – Request Time Out. Transfer Abort!

    Issue Cannot upgrade Draytek Vigor 2830n+ router stuck in TFTP recovery mode using Draytek Firmware Upgrade Utility. The router responds to PING on 192.168.1.1 which indicates that it is online and network configuration is correct. Despite that, Draytek Firmware Upgrade Utility times out with following error: Request time out. Transfer Abort!

  • Force Windows 10 Anniversary Upgrade (1607) install

    If for any reason Windows Update doesn’t detect Windows 10 Anniversary Update automatically, you can install it manually: Go to Settings > Update & security, and click Learn more

  • Synology Cloud Station Drive sync stuck in preparing stage

    This issue has occurred few times on my Windows 10 PC running Synology Cloud Station Drive. The Cloud Station software would get stuck syncing one or more seemingly random files. Status of the file would be stuck on “Preparing” with progress bar moving back and forth, but never progressing past “Preparing” stage.

  • IE Security Alert – Revocation information for the security certificate… (Kaspersky)

    Environment Windows 10 Pro Internet Explorer 11 Kaspersky Internet Security 2016 Issue Users browsing using Internet Explorer 11 are constantly getting following security warnings: Security AlertRevocation information of the security certificate for this site is not available. Do you want to proceed?