Issue Adobe Reader DC shortcut in Windows 10 Start Menu lost correct icon. The same issue affect Adobe Reader DC shortcut in Windows 10 Start Menu search results.

Issue AVTECH CCTV system remote access fails with following Java errors: Application Blocked for Security.Certificate has been revoked.The application will not be executed.

Issue QuickBooks bills get always printer with the right side cut off. It seems that it is trying to use too small margin on the right hand side and printer (Ricoh Aficio MP 2550) can’t handle it…

Pretty typical home user disaster situation – accidentally overwritten Microsoft Word (.docx) file that user has been working on for a few months! Basically somehow he managed to delete over 20 pages of text and then click “Save”. Obviously no backups, file history or Cloud sync.  Since the file was cleanly overwritten with no crash involved…

Issue TomTom MyDrive Connect gets stuck while installing updates for TomTom GO 500. The SatNav displays message “Keep your device connected. The update will resume in a few moments“. However, regardless of how long you wait, the update never resumes.   After disconnecting and re-connecting the SatNav, the update start installation process, but soon gets stuck…

Issue Cannot open Auto Archive feature in Microsoft Outlook 2010. Trying to open Folder > Auto Archive Settings brings following error: Cannot display ‘AutoArchive” page. This page will remain visible, but is not available. Path does not exist. Verify the path is correct. As the message suggests, Inbox Properties dialog opens, but AutoArchive tab is not clickable.

Not long after a broken Windows Update that caused MS Office to crash opening HTML content, Microsoft pushed another bad update. This time, it’s KB3114409, which forces MS Outlook to start in Safe Mode with no way to return to normal mode.

There are number of ways to remove OneDrive from Windows 10. Option 1 – Prevent OneDrive from starting with Windows This method does not actually removes OneDrive from the computer, but simply prevents from automatically starting on login. Right click on OneDrive icon in the system tray and click on Settings In Settings Tab, uncheck “Start OneDrive automatically…

I use PicPick screenshot capture tool all the time and was quite surprised when one morning following message popped-up: PicPick cannot register the following hot keys.Capture Full-screen (PrintScreen)Capture Active Window (Alt + PrintScreen)Capture Window Control (Ctrl + PrintScreen)Capture Scrolling Window (Ctrl + Alt + PrintScreen)Capture Region (Shift + PrintScreen)Capture Fixed Region (Shift + Ctrl + PrintScreen)FreeHand…

If you don’t use OneDrive, there is no need to have its folder taking space in File Explorer’s Navigation Pane.

This morning multiple users started complaining that their Microsoft Outlook was crashing when trying to create a new email. Replies and forwards were not affected. After some troubleshooting, involving Outlook safe mode, disabling add-ins, creating new profiles, etc. I found that the issue was caused by custom Outlook Themes that were used as templates for new emails.…

Issue Every time after logging on to the computer, and occasionally when working, following Kaspersky Antivirus pop-up is displayed: Cannot guarantee authenticity of the domain to which encrypted connection is establishedApplication: Google ChromeURL: ea742b26-8dd9-db1d-a3e3-44a4ab4a05b7Reason: Self-siqned certificate