Category: Clients

  • Uninstall AMD Gaming Evolved (Raptr)

    AMD Gaming Evolved application is often installed unintentionally during AMD graphics driver installation or upgrades.

  • Microsoft Outlook – Contacting the server for information

    Issue When working in Microsoft Outlook (switching between emails, opening a new email, clicking reply, etc.) following message randomly pops up and Outlook is unusable until it goes away (normally in 2-3 seconds). Contacting the server for information

  • Office 365 Exchange – Outlook 2010 doesn’t accept password

    Issue Configuring Office 365 / Exchange Online email account for a user on Microsoft Outlook 2010 (Windows 7 PC). First step Outlook auto-configuration would succeed: Your Email account us successfully configured.  But after restarting Microsoft Outlook, user would get a password prompt which would not accept the correct user’s Office 365 password. Configuring email account…

  • Word document ignores print driver settings and prints from wrong tray

    A user selects Tray 3 in Print Driver settings, but Word document is printed from Tray 1. This issue is normally caused by printer tray manually selected in MS Word Page Setup section. This overrides print driver settings.  MS Word 2010

  • Sage error – SGWebBrowser – an invalid argument was encountered

    Issue Every time opening Sage, users are greeted with following error message: SGWebBrowserAn invalid argument was encountered After dismissing the error, Sage opens fine, but does not display the welcome page.

  • Switch default Payback device in Windows 8 with single click

    I occasionally use Acer W510 hybrid (in tablet mode) to play audio through a Samsung Bluetooth speaker. After one-off pairing, to make audio play through the external speaker, you have to change default payback devices in Windows Sound dialog Playback tab. This is a bit fiddly with touch interface, and even with mouse/touchpad there are more…

  • AutoIt – close all application process instances

    The easiest way to close/kill a process in AutoIt is: ProcessClose(“process_name.exe”) This works fine if there is only one instance of that particular process, but if you have more than one instance, it will close only one of them.

  • ClipX – “Run ClipX on Startup” doesn’t stick

    Issue Can’t enable “Run ClipX on Startup” option in ClipX Configuration menu. The option doesn’t get saved.

  • Change mouse cursor speed at logon screen

    Mouse cursor speed and other mouse settings configured in Control Panel are per user. This means that each user can have the mouse configured to their own liking. This is all well and good, only problem is that none of the adjustments will make any difference while your PC is still at the logon screen…

  • Can’t uninstall AVG LinkScanner

    Had a little issue uninstalling AVG Link Scanner. Uninstall wizard would complete successfully, but software would stay installed as if nothing happened. Solution was disabling AVG LinkScanner service and startup entry (both can be done using msconfig tool) and restarting the PC. After run uninstall wizard again and this time the LinkScanner was removed properly.

  • Security warning moving files within network drive (DFS share)

    Issue When moving files and folders within a network drive (mapped via DFS share) users are getting a following Security Warning: Windows SecurityThese files might be harmful to your computerYour Internet security settings suggest that one or more files may be harmful. Do you want to use it anyway?

  • Issues connecting to SBS 2008 Remote Workplace (RDP) on Windows 8

    Issue Remote Workers using Windows 8 having issues connecting to their work computers via Windows Small Business Server (SBS) 2008 Remote Workplace. Depending on Internet Explorer version, some users don’t see “Connect to a Computer” option at all (this is what would normally happen when connecting using non Internet Explorer browser).