Category: Clients

  • MS Office Word Track Changes – user name disappears on save

    Issue Microsoft Office document with track changed enabled. While a user edits document in MS Word 2010 his changes appears properly colour coded and with his actual user name. However, as soon as the document is saved, user’s name is changed to word “Author” and at the same time user specific colour coding is lost.…

  • AutoCAD 2007 – very slow plotting

    Issue After sending an AutoCAD drawing to any printer, plotting process takes 10-20 seconds before print job is actually passed to a printer. This happens regardless of size and complexity of the drawing. Resolution Issue was caused by enabled background plotting option in AutoCAD settings.

  • Replicate folder structure

    To replicate folder structure (copy only folders without files) you can use following robocopy command: robocopy “source_folder” “destination_folder” /MIR /XF * /MIR – mirrors source folder to destination folder./XF * – excludes files that match *, which means all files.

  • Can’t minimize Remote Desktop client

    Issue Windows 7 Remote Desktop client cannot be minimized when running in full screen mode. It minimizes and then immediately maximizes again. This is somewhat intermittent issue – sometimes it minimizes properly, but on average it takes between 3 and 10 times to minimize. Issue does not occur when Remote Desktop is running in Windowed…

  • Outlook 2013 – folder pane fades out to an empty space

    After routine Tuesday Windows Update installation (10.09.2013) Outlook 2013 got broken. Folder navigation pane is not visible and appears just as an empty space. Very quick workaround was to minimize the Folder Pane and then click on All Folders. This allowed to view and browse the mailbox folders.After maximizing the Folder Pane, folders do appear…

  • Change comment character in Notepad++

    To comment multiple lines in Notepad++ you simply select a block of text and press CTRL + K. Issue I had with .vbs files was that Notepad++ was using REM as comment mark instead of ‘ (single quote). Luckily it’s pretty easy to modify comment marks for various languages in Notepad++

  • Jerky mouse cursor in AutoCad 2007 on Windows 7

    Mouse cursor in AutoCad 2007 moves abruptly and in small jumps on Windows 7. Issue was resolved by disabling Windows 7 Aero Theme.To do this: Right click on empty desktop space > Personalize In Basic and High Contrast Themes section select Windows 7 Basic or Windows Classic Save changes

  • Java – Certificate has been revoked. The application will not be executed.

    Error while trying to Java application: Application blocked for SecurityCertificate has been revoked.The application will not be executed.

  • srvnet prevents Windows 8 computer from sleeping

    Issue Computer never enters sleep mode on its own. A user can manually press the sleep button and it works fine, but PC never enters sleep / standby as specified in power settings. Troubleshooting Running powercfg -requests at the elevated command prompt revealed that computer is prevented from sleeping by srvnet driver. srvnet is related to network sharing and media…

  • Computer randomly wakes up from sleep

    Issue Computer wakes up from sleep / standby mode without any obvious reason. Very often this happens just few seconds after computer enters the sleep mode. Cause and Resolution Issue was caused by Intel Ethernet Controller (integrated LAN card) option: “Wake on Pattern Match“. Disabling this option resolved the issue. To do this: Open Device…

  • Windows loses drive letter after reboot

    Issue Windows 8 loses a drive letter after every reboot. Adding the drive letter manually via Windows Disk Management works fine, but this needs to be done after every reboot. In addition, VMware Desktop wouldn’t work reliably with VMs saved on that particular hard drive. It would fail to create a snapshots or even open a hard disk tab…

  • Gigabyte Z87X-UD3H – Windows 7 doesn’t boot after install

    A brand new PC with Gigabyte Z87X-UD3H motherboard. Installing Windows 8 worked absolutely fine. However, trying to install Windows 7 was unsuccessful. After installation, computer would reboot for the first time and then get stuck on Starting Windows logo. Trying to boot in safe mode also failed with computer freezing after disk.sys.