Category: Clients

  • Windows cannot find ‘javaw’. Make sure you typed the name correctly, and then try again.

    Issue .bat scrip refuses to launch Java application on Windows 7 Pro 64 bit computers. Error message: Windows cannot find ‘javaw’. Make sure you typed the name correctly, and then try again.  

  • Outlook 2010 takes long time to delete Gmail messages

    Issue User uses Google Gmail service (IMAP) via Microsoft Outlook 2010. Every times user tries to delete a message Outlook hangs for 5-10 seconds. During this time Outlook status bar displays “Downloading folder order“

  • How to identify unknown devices in Windows Device Manager

    If you don’t have driver for certain hardware installed on your computer, it may appear in the Device Manager as an Unknown Device or a generic device such as Network Controller, VGA Adapter, etc.

  • Windows Vista install stuck on completing installation

    Clean Windows Vista Home installation gets stuck on “completing installation…” step. This can be caused by a few issues, but in my experience the most common is SATA controller mode set to AHCI in BIOS.   To resolve, boot into BIOS by pressing F2 (or other key depending on your device) and change SATA Controller Mode from AHCI to Compatibility. Again, where exactly…

  • Fix missing or incorrect shortcut icons

      Issue Icons for some applications or shortcuts appear with incorrect icons or there are no icons at all. If you open file properties you often find that correct icon is displayed.

  • Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded

    Issue Microsoft Outlook fails to start and displays following error message: Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded.  Resolution Start > Run outlook.exe /resetnavpane Microsoft Outlook 2010Windows XP

  • Can’t login to Windows 8 with Remote Desktop saved credentials

    Issue Trying to login to Windows 8 Pro computer via Windows 7 Remote Desktop client using Microsoft Account credentials.When supplying credentials manually, everything works fine and login is successful. However, if you choose to save the credentials and next time try to login using saved details, login fails with one of the following errors: Your…

  • Error “This product key didn’t work. Please check it and try again”

      Error “This product key didn’t work. Please check it and try again” while activating a new Windows 8 installation. This error can occur if you try to activate a clean Windows installation with an upgrade license key. If that’s the case there is an easy way to fix this:

  • Find which registry entry group policy changes

    You can use Process Monitor to find out which what registry entry controls a particular local group policy setting Download Process Monitor. Extract files and run Procmon.exe Flick on Filter icon and add following two filters: Process Name is mmc.exe then Include Operation is RegSetValue then Include Now launch Local Group Policy Editor (gpedit.msc) and make…

  • Preventing computer from going into sleep mode

    To prevent Windows from going into standby / sleep after certain period of inactivity you can use free utility developed by David Anson called Insomnia. You can download from here or from author’s MSDN blog. There is no need to install anything, simply unzip the file and run either 32 or 64 bit version depending on…

  • 3 monitors with HD5450 and integrated Intel HD graphics card

    Windows 7 allows running two graphics drivers simultaneously, which in theory enables ability to run integrated and PCIE video cards at the same time. This unfortunately doesn’t mean you can just stick any video card to any PC running Windows 7 and make it work. You also need to have: Motherboard which allows running integrated…

  • The operation cannot be performed because the object has been deleted

    Issue Can’t delete any emails from Outlook 2010 IMAP email account. Error message: The operation cannot be performed because the object has been deleted. Cause This issue is often cased by corrupted Outlook PST file.