Issue Windows 11 no longer allows opening classic Devices and Printers interface via Control Panel. Instead, it opens the Bluetooth & Devices view in Windows 11 Settings. This would be all well and good, however, Windows 11 Settings still doesn’t have some capabilities needed to deal with broken printers or drivers. Resolution For now, there…

Issue A user cannot run legacy MYOB AccountsRight Premier 19.5 software on a Windows 10 PC. The following error message appears with no option to bypass the protection. User Account ControlThis app has been blocked for your protection.An administrator has blocked you from running this app. For more information, contact the administrator.Myobp.exePublisher: UnknownFile origin: Hard drive on this computerProgram…

Issue Ultra VNC Windows client connecting to macOS VNC server displays a tiny dot instead of a normal mouse cursor which makes it very hard to see it. Resolution The issue was resolved by starting the VNC viewer with -normalcursor switch:   December 2022macOS 13.1 (Ventura)Windows 11 ProUltra VNC 1.3.8.1

Notepad++ only has single-line Find and Replace fields. However, there are still a few ways to perform multi-line search and replace tasks. Option 1 Select Extended Search Mode and add \r\n instead of every line break. This works well for smaller tasks with only a few lines. For bigger and more complex searches it’s easier…

Issue QuickBooks Desktop Pro 2021 software installed on Windows 10 Pro PC cannot be activated. The software accepts the License and Product codes, but online activation fails with the error below. You’ll need to update your software to access your Intuit Account here. Learn how. The software is actually up to date, there is nothing…

Issue Office 365 email account suddenly stopped working in MS Outlook (desktop app). The user got a prompt to re-enter their password. After entering the correct password, the following error came up: Something went wrongYour computer’s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090016.Error code:…

Issue   Apple Magic Mouse connected to Windows PC operates normally, except from scrolling via its touch surface.

Issue MS Office 2016 shows the error below when trying to open some hyperlinks in Word documents. Unable to open https://dropbox.com/…… Cannot download the information you requested.

Issue A user protected a single sheet inside Excel .xlsx file and forgot the password. There are multiple ways to unprotect sheets without the password, below is just one of them. Please be aware this will not work if the whole Excel file is protected from opening (encrypted).

A user is complaining that emails are missing from some folders in his secondary mailbox. The mailbox in question is another user’s Office 365 mailbox attached via auto-mapping (by giving the first user full access permissions). After a quick check, all affected folders appeared to have a “Filter applied” label showing in the bottom left…

Issue Windows 11 upgrade initiated via Windows Updates gets stuck in the “downloading…” stage, and always on 8%. Rebooting the PC and restarting the update does not help, it starts downloading from 0, and gets stuck again at 8%.

Issue MS Office 365 Outlook with Exchange Office 365 account crashes when trying to open a shared or other user’s calendar. Outlook closes and restarts with the following error logged in Windows Application Logs. Event ID: 1000Level: ErrorDescription:Faulting application name: OUTLOOK.EXE, version: 16.0.15427.20210, time stamp: 0x62ed4990Faulting module name: OUTLOOK.EXE, version: 16.0.15427.20210, timestamp: 0x62ed4990Exception code: 0xc0000005Fault…