Category: Clients

Windows Phone Link app is not uninstallable via normal Settings or Start Menu UI. However, it’s very easy to remove using a single-line PowerShell command.

Issue WiFi does not work on Lenovo IdeaPad 330S Windows 10 laptop. Windows Settings has no WiFi options listed as if the PC didn’t have a WiFi adapter. Device Manager, however, shows that the WiF adapter is installed and working correctly. Trying to add an external WiFi dongle does not help – drivers get automatically…

Issue Capture One Pro 8 crashes on start with the following error: Fatal ErrorAn unknown error occurred.The application was unable to gather information about the error.System.NullReferenceException: Object reference not set to an instance of an object. at Pl.Cl.Program.Main()System.ArgumentNullException: Value cannot be null. Parameter name: path1 at System.IO.Path.Combine(String path1, String path2)at P1.C1.Framework.CrashHandhng.CrashDetectionAndAnalysis. GetFileToDeleteTolndicateTheCrashReporterHasRun()at P1.C1.Utilities.ExceptionHandler.HandleExceptionThreadFunc() The issue affects Windows 10 Anniversary…

Issue Brother MFC-7360N is not recognised when connected via USB. In Windows Device Manager it appears as a USB Compositive Device with an exclamation mark warning status: USB Compositive DeviceThis device cannot start. (Code 10){Operation Failed}The requested operation was unsuccessful. After a bit of experimenting, it appeared that the printer worked fine on older laptops,…

Issue A user reported a strange issue – suddenly she is unable to click on any drop-down menus. The menu would open for a fraction of a second and then immediately close making it impossible to select anything. Google Chrome and Microsoft Edge are affected. Connecting another mouse makes no difference (tried wired and wireless…

Windows 11 introduced a simplified right-click context menu. You can still get to the old fashioned classic content menu by clicking on “show more options“, but who got time for an extra click!

Issue Every time user tries to close Google Chrome, “Download is in progress” warning message appears, despite that there is nothing being downloaded. Download is in progressExit Chrome anyway?

Issue Hikvision DS-7604NI-E1 DVR live stram fails with error: Note: Live view failed. The issue only affects the live view. Recorded videos and other web interface components are working fine. Hikvision DS-7604NI-E1 is one of those older CCTV DVRs that only work in Internet Explorer as it requires an Active-X type plugin (WebVideoActiveX Control installed via WebComponents.exe)

Issue A PC with two hard drives no longer boots. A secondary (data only) hard drive failed, but it seems that the drive contained the Windows boot record. Booted from Windows 10 installation media and tried to fix the boot records via command prompt: bootrec.exe /fixmbr bootrec.exe /fixboot bootrec.exe /rebuildbcd The first command succeeded, but…

Issue Cannot uninstall Adobe Creative Cloud Applications and the Creative Cloud Desktop itself. Creative Cloud Desktop uninstall fails with the following error: Creative Cloud Desktop UninstallerCouldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it. Trying to uninstall any of the Creative Cloud applications (Photoshop, Bridge, Acrobat, etc.) brings…

I was recently setting up Epson ET-4850 EcoTank Printer/Scanner and found that it cannot scan directly to a network share on a PC or a NAS device. This is quite disappointing as the printer is quite expensive and in my experience scanning to a network share is normally the most reliable method when it’s properly…

Issue All shared mailboxes attached to a users’ Office 365 Exchange account suddenly stopped updating in Outlook. The user can still send emails via shared mailboxes, but can’t see the email they just sent in the in sent items folder. Also, no new emails show up in Inbox. The user’s own mailbox is working fine.