Category: Clients

Issue Microsoft Office 365 (Windows 64bit version) installation fails with error: Couldn’t Install Office. Couldn’t install OfficeThis installation is for the 64-bit version of Office, but the following 32-bit Office applications are already installed on this computer:Microsoft Office Single Image 2010Want to install 32-bit Office, which will work with your 32-bit applications? Select “Install 32-bit”.…

I had an unwritten rule from a long time ago to never bother with third-party software firewalls and only stick with built-in Windows Firewall. In my experience, third-party firewalls (that come with endpoint security packages) never play nicely on business networks. Recently, I broke that rule while deploying Bitdefender endpoint security solution for a small…

Now and then Microsoft Teams freaks out and refused to login with correct username and password. It can happen during the first login, or after a user has been signed in and working in Teams for quite some time. It normally goes into a loop asking to log in again and again with below or…

I had an old Acer all-in-one with integrated 64GB flash drive that I needed to wipe and dispose of. I normally would use Darik’s Boot and Nuke CD for that purpose. Unfortunately, this laptop/tablet was extremely picky with bootable media. Even with Secure Boot disabled, I only managed to boot it from 32bit Windows 10…

Issue Windows Search Index Database file located at C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb is over 14GB in size at taking significant space on 120GB SSD hard drive.

Issue Skype for Business fails to sign in for Office / Microsoft 365 customer. Can’t sign in to Skype for BusinessSkype for Business couldn’t find a Skype for Business Server for <domain.com>. There might be an issue with the Domain Name System (DNS) configuration for your domain. See KB2566790 for details and contact your system…

Issue Adobe Lightroom Classic stuck on some photos while syncing. These photos were taken on iPhone and were being downloaded from Adobe Cloud to local Lightroom Classic catalogue, but Lightroom Sync panel in Preferences was showing that these photos for some reason were being uploaded. Errors column didn’t have any info.

Issue When trying to delete photos from the hard drive in Adobe Lightroom Classic, following error message is displayed: An internal error has occurred: ?:0: attempt to index a nil value The photos get deleted, but Lightroom hangs for a little while, and in some instances crashes.

Issue Acer Swift SF315 wireless adapter (Intel Dual Band Wireless-AC 7265) stopped working. In Windows network settings wireless doesn’t appear at all. Device manager shows the Wi-Fi adapter with an exclamation mark, and Device Status shows the following error: “Windows cannot verify the digital signature for the drivers required for this device. A recent hardware…

I recently came across a misbehaving Acer Swift SF315 laptop and wanted to run some diagnostics tools from Ultimate Boot CD. UBCD requires BIOS / legacy boot mode, but no matter where I looked, there was no option to enable legacy boot mode on this laptop. On some Acer devices, this can be done after enabling…

Issue Cannot prevent Logitech MX Master 3 mouse from waking the computer on mouse movement or click. Normally, to disable this behaviour you need to open Device Manager, open Mouse Properties, and disable “Allow this device to wake the computer” option in Power Management tab. In this case, that didn’t make any difference. The mouse…

Issue Microphone stops working in Microsoft Teams after 30 – 60 seconds. Skype and other applications are not affected, the issue only occurs in Teams.