Fix Missing “New Word Document” Entry in Right Click Context Menu

Issue

Right click > New Windows context menu doesn’t display New Word Document option. Repairing MS Office installation doesn’t fix the issue.

Resolution

  • Create a black Microsoft word .docx file with name WORD12.docx and it copy to C:\Program Files (x86)\Microsoft Office\root\vfs\Windows\SHELLNEW folder
  • Open Registry Editor (regedit.exe) and navigate to HKEY_CLASSES_ROOT\.docx
    • Double click on Default entry and change its value to Word.Document.12
    • Inside .docx key create key Word.Document.12
    • Inside Word.Document.12 key create another key called ShellNew
    • Inside ShellNew create String type entry with name FileName and value C:\Program Files (x86)\Microsoft Office\Root\VFS\Windows\ShellNew\WORD12.docx

That should be it, New Word Document should be back in the context menu.

Windows 10 Pro
Microsoft Office 365 Business (2016)


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