HP OfficeJet – Printer Failure – There is problem with the printer or ink system…

Issue

HP OfficeJet Pro 8600 Plus printer displays following error on its LCD screen and refused to perform any functions.

Printer Failure
There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.

Resolution

The issue was cased by a refilled ink cartridge. It was completely empty but chip on the cartridge was telling the printer that there is still some ink left. Replacing the offending cartridge resolved the issue.

 


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