Issue
Internet Explorer 11 stopped working on Windows 8.1. On startup it crashes with error “Internet Explorer has stopped working“.
Internet Explorer has stopped working.
Windows is checking for a solution to the problem…
Internet Explorer has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify if a solution is available.
Windows Application Logs records following error:
| Source | Application Error |
| Event ID | 1000 |
| Level | Error |
| Details | Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16384, time stamp: 0x52157231 Faulting module name: nvumdshim.dll, version: 9.18.13.2049, time stamp: 0x51c40fa8 Exception code: 0xc0000005 Fault offset: 0x0000ae12 Faulting process ID: 0x22d0 Faulting application start time: 0x01ced7f7c1254718 Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\WINDOWS\system32\NV\nvumdshim.dll Report ID: fedaad8f-43ea-11e3-bf31-6466b30255a2 Faulting package full name: Faulting package-relative application ID: |
Resolution
nvumdshim.dll points to Nvidia drivers. Issue was resolved by updating Nvidia GeForce 660TI video card drivers to the latest version.
10.2013
Windows 8.1
Internet Explorer 11
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