Konica Minolta scanning to Synology NAS – Deleted Due to Error

Issue

Scanning from Konica Minolta BizHub C224e to Synology DiskStation 218+ NAS fails with the error: “Deleted Due to Error“.

Deleted Due to Error

Resolution

The issue was caused by NTLM v1 being disabled in the Synology DSM v7 update. Konica Minolta BizHub C224e does support NTLM v2, so the issue was resolved by enabling NTLM v2 in the photocopier Web Admin GUI > Network > SMB Settings > Client Settings > SMB Authentication Setting.

NTLM v1/v2

October 2023
Konica Minolta BizHub C224e
Synology DiskStation 218+

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