DisplayLink Manager - Black screen instead of videos
Issue
MacBook Pro running 2 external screens via DisplayLink Manager enabled USB dock doesn't play videos in web browsers (Chrome and Edge). The sound is played normally, but videos only display a black screen.
Read more: DisplayLink Manager - Black screen instead of videos
Apple photos displays exclamation mark instead on HEIC images
Issue
MacBook Air with macOS 10.11 (El Capitan) Apple photos app displays preview thumbnails for all photos, but some photos do not open in full view when double-clicked. Instead of a photo, a grey exclamation mark is displayed. On a closer look it became clear that only HEIC format files were affected, JPGs were opening just fine.
Read more: Apple photos displays exclamation mark instead on HEIC images
Finding Apple Mail attachment edited and saved by MS Word
Issue
A user attached a Word document to an Apple Mail email from his desktop, then opened it from Apple Mail with MS Word, made multiple changes and saved it by clicking File > Save. He then closed the document and was surprised to find that the changes he made were not present in the attached document, nor in the original file saved on the desktop.
Read more: Finding Apple Mail attachment edited and saved by MS Word
Change MS Office 365 for Mac license
Issue
Microsoft Office 365 for Mac is licensed by a valid Office 365 license, but we need to change it to a different user license.
- Mac OS - This Connection is Not Private
- Add HTML signature in Apple Mail
- This copy of the Install macOS application is damaged
- Microsoft Exchange account stops working in Apple Mail - Enter Password
- TeamViewer on Mac - You are currently offline. Please check your internet connection
- Time Machine couldn't complete the backup - an error occurred while copying files...
- Your iCloud Music Library session has expired
- VLC for Mac doesn't display subtitles
- Automatically empty Trash in Mac OS
- Make Mac OS X TextEdit open blank document by default