Issue

MS Office 365 Outlook with Exchange Office 365 account crashes when trying to open a shared or other user’s calendar. Outlook closes and restarts with the following error logged in Windows Application Logs.

Event ID: 1000
Level: Error
Description:
Faulting application name: OUTLOOK.EXE, version: 16.0.15427.20210, time stamp: 0x62ed4990
Faulting module name: OUTLOOK.EXE, version: 16.0.15427.20210, timestamp: 0x62ed4990
Exception code: 0xc0000005
Fault offset: 0x00000000017d5891
Faulting process id: 0x3018
Faulting application start time: 0x01 d8bb8c591132e5
Faulting application path: C:\Proqram Files\MicrosoftOffice\root\Office16\OUTLOOK.EXE

Resolution

Repairing Outlook installation didn’t help. The issue was resolved by recreating the user’s Outlook profile.

August 2022
Windows 10 Home
MS Office 365