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  • Issue Every time user tries to close Google Chrome, “Download is in progress” warning message appears, despite that there is nothing being downloaded. Download is in progressExit Chrome anyway?

  • Issue Hikvision DS-7604NI-E1 DVR live stram fails with error: Note: Live view failed. The issue only affects the live view. Recorded videos and other web interface components are working fine. Hikvision DS-7604NI-E1 is one of those older CCTV DVRs that only work…

  • Issue viewer.jnlp downloaded from DELL iDRAC 8 admin console does not launch iDRAC Java virtual console application. The PC has 64bit Java SE Development Kit v17.0.1 installed. When the file is opened with C:\Program Files\Java\jdk-17.0.1\bin\java.exe, the command prompt opens and then immediately…

  • Issue A PC with two hard drives no longer boots. A secondary (data only) hard drive failed, but it seems that the drive contained the Windows boot record. Booted from Windows 10 installation media and tried to fix the boot…

  • Issue Office 365 global administrator can set up and run a content search in Office 365 Compliance Admin centre, but can’t preview or download the search results. The following error is displayed when trying to preview the results: You can’t…

  • Issue Cannot uninstall Adobe Creative Cloud Applications and the Creative Cloud Desktop itself. Creative Cloud Desktop uninstall fails with the following error: Creative Cloud Desktop UninstallerCouldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require…

  • Issue Samsung Smart TV (UE40H6400) with Google TV Chromecast (2020) connected. When the TV is switched off and then switched back on, it shows No Signal on the HDMI port to which Google TV Chromecast is connected (I tried different HDMI…

  • I was recently setting up Epson ET-4850 EcoTank Printer/Scanner and found that it cannot scan directly to a network share on a PC or a NAS device. This is quite disappointing as the printer is quite expensive and in my…

  • Issue All shared mailboxes attached to a users’ Office 365 Exchange account suddenly stopped updating in Outlook. The user can still send emails via shared mailboxes, but can’t see the email they just sent in the in sent items folder.…

  • Issue Trying to update the default Anti-spam inbound policy in Office 365 Security Admin Centre (Defender). The following error message is displayed when trying to save changes: Client ErrorThe command you tried to run isn’t currently allowed in your organization. To…

  •   Issue A Windows 10 PC has Microsoft Office 2016 installed that was activated with some sort of corporate/business license. The license is no longer valid and occasionally throws warnings about possible software counterfeiting. A user has a valid MS Office…

  • Issue Windows 11 PCs suddenly stopped connecting to L2TP/IPsec VPN hosted on SonicWall firewall. The following error is displayed immediately after clicking Connect: Can’t connect to VPNThe L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations…