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Issue Blue Sherpa application cannot detect plugged in USB Yeti Nano microphone. The following message is displayed. oh no!It appears that you don’t have any devices connected. If you do have a device connected and it’s not showing up, please…
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Multiple RDP (Remote Desktop) sessions in Windows 11
To enable concurrent Remote Desktop (RDP) sessions in Windows 11, you need to make a small change to termsrv.dll file. The file is located in C:\Windows\System32 folder. Before modifying termsrv.dll for the first time, you need to take ownership and assign yourself full access permissions. You also…
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Can’t access SharePoint site – ERR_INVALID_RESPONSE
Issue One of the Sharepoint sites hosted on Office 365 suddenly became unavailable. When browsing to the site in Microsoft Edge, the following error is displayed: Hmmm… can’t reach this pageIt looks like the webpage at https://company-name.sharepoint.com/sites/Sales might be having issues or…
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Can’t connect to VPN – A connection to the remote computer could not be established
Issue After moving to a different WiFi network, a user can no longer connect to L2TP/IPsec VPN using built-in Windows 10 VPN client. It looks like connection gets established, but instead of saying “Connected”, the following error message is displayed:…
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Hyper-V Windows cannot find the Microsoft Software Licence Terms
Issue Trying to install Windows 10 Pro VM on Windows 11 Hyper-V host. Setup fails with the following error: The installation was cancelledAny changes made to your computer won’t be saved.Windows cannot find the Microsoft Software Licence Terms. Make sure…
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WSL – mount error(13): Permission denied
Issue Trying to mount a share located on a Windows 10 PC from Ubuntu WSL (Windows Subsystem for Linux) running on Windows 11 machine: sudo mount -t cifs //192.168.1.25/Data /mnt/WinShare -o username=lin,password=Some$Psw@55 The operation fails with the following error: mount…
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Mac OS – This Connection is Not Private
Issue Web browsers (Chrome and Safari) give warnings “This connection is not private” on certain HTTPS websites. After a closer look, it appeared that all affected websites were using Let’s Encrypt certificates. The computer in question was a 2011 MacBook…
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Add HTML signature in Apple Mail
If you are lucky (and if HTML formatting is very simple), you may be able to copy and paste a HTML signature directly into the Apple Mail Signatures box. Just remember to uncheck the “Always match my default message font”…
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Users cannot modify shared calendar Color Categories
Issue Office 365 / Exchange Online users cannot rename, edit, or add new colour categories for shared calendars even when they have full editor permissions. All edit options are greyed out.
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MS Outlook – Cannot expand the folder
Issue After adding a secondary email account in Outlook, its folders cannot be expanded. The following error is displayed: Microsoft OutlookCannot expand the folder All accounts in Outlook are Office 365 / Exchange Online. Creating a new user profile and…
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Can’t download .exe files from a web server – 403 Forbidden nginx
Issue Cannot download .exe files from a WordPress website hosted on the Plesk Obsidian platform. Instead of downloading the file, the following error is displayed: 403 Forbidden nginx
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Disable Windows 10 News and Interests via Group Policy
Microsoft started adding News and Interests feature to Windows 10 PCs around April 2021. This can be disabled on individual PCs by right-clicking on the taskbar and navigating to News and interests > Turn Off. To disable News and Interests…