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  • Issue A shared mailbox attached to a user’s Microsoft Office 365 Exchange account does not display any subfolders in Outlook. This wasn’t a permission issue as the same shared mailbox displayed subfolders correctly for other users, and even for the…

  • Issue Trying to install a fresh copy of macOS High Sierra on a MacBook Air using a bootable USB key. The installation fails to proceed with the following error: This copy of the Install macOS High Sierra application is damaged,…

  • Issue UBCD, Spinrite and other tools utilizing FreeDOS fail to boot on Dell OptiPlex 980 PC with the following error message:   IntiDiskInvalid Opcode at 03A0 0000 0F03 0D44 7C44 0B63 6218 8F15 6C6D 0D44 001E 0000 0000

  • You can’t expand and display Dynamic Exchange Distribution Group members in Outlook like you can with a normal Distribution Group. The quick and easy Exchange PowerShell command to display Dynamic Distribution Group membership: Get-Recipient -RecipientPreviewFilter (Get-DynamicDistributionGroup “Group Name”).RecipientFilter Unfortunately, if your…

  • Issue Minecraft Bedrock server running on Windows 10 Pro PC started having issues accepting connections from remote computers. This didn’t affect loopback connections from a local PC (after enabling the loopback exempt), but both, PCs on a local LAN network…

  • Issue After a ride, Garmin Edge 530 doesn’t allow end and save the ride. Activity Start / Stop button beeps on pressing, but doesn’t actually do anything. Pressing the power button brings the following message: Connect IQ app is openClose…

  • Issue Editing QuickTime .mov files taken with iPhone XR using Vegas Movie Studio (Platinum). Suddenly preview screen turns black. Audio still plays fine, but no preview video is visible. Restarting the application and rebooting the computer doesn’t help.

  • Issue A very old and slow HP Windows 7 laptop with MS Office 365 and MS Office 2010 installed. Office 2010 is interfering with some Outlook 365 plugins that user requires so needs to be removed. Normal uninstall fails with…

  • I normally use the excellent ReNamer tool to rename .mts video files shot on Sony DSRL to date/time shot (i.e. 2020-11-29 14.30.28.MTS). All it takes is set the filename to “:File_DateModified:“. This, unfortunately, doesn’t work for QuickTime .mov videos shot with…

  • Issue Adobe Reader XI takes a long time to open some PDF documents. When opening an affected document, the following modal message box pops up and the user has to wait until all pages are processed.  Content Premaration ProgressPlease wait…

  • Issue After upgrading Windows 10 to 20H2 version, a user can no longer log-in with his account. The following error message is displayed. The User Profile Service service failed the sign-in.User profile cannot be loaded.

  • Issue After upgrading Microsoft Office 2010 to Microsoft Office 365 (2020) user lost pinned items the were saved in Recent Workbooks in MS Excel 2010