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  • Issue Paste Options feature doesn’t work on Microsoft Office (Word and Outlook). Enabling or disabling the feature in Word Options (Advanced > Cut, copy, and paste > Show Paste Options button when content is pasted) doesn’t make any difference.

  • Issue Google Calendar added to Outlook as a Read-Only iCal Internet Calendar produces below sync warnings. Task “Internet Calendar Subscriptions” reported error (0x0004002B) : Outlook cannot parse the property ‘TRIGGER’, near line 308. The property is being ignored.

  • Issue Windows 10 update KB4023057 fails to install with error: 0x80070643 Updates FailedThere were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:2018-11…

  • Issue Cannot add any shared mailboxes is MS Outlook 2019 (Office 365) because Add button is greyed out (File > Account Settings > Change > More Settings > Advanced > Open these additional mailboxes)

  • Adobe now distributes Adobe Reader updates as .msp files which makes it somewhat more difficult to deploy via Group Policy. Below instructions show how to merge .msi and .msp files so that the application could be deployed via Group Policy. This example is…

  • Remote Desktop (RDP) connection to Windows 7 computer (from Windows 10 RDP client) fails with the following error: Remote Desktop ConnectionAn authentication error has occurred.The Local Security Authority cannot be contacted. Remote computer: xx.xx.xx.xxThis could be due to an expired…

  • Issue Speakers, microphone, and the camera suddenly stopped working in all apps on Acer Swift laptop running Windows 10 Home. Devices also not seen by Windows built-in apps and settings, but present in Device Manager. Reinstalling devices in device manager doesn’t…

  • Issue Trying to run Spotify on Windows 10 desktop produces following error: The Spotify program file has become damaged. Maybe it has been infected by a virus.Please download Spotify again from https://www.spotify.com Trying to uninstall Spotify produces the same error.  Resolution…

  • Issue Web application fails to connect to MS SQL Server 2017 Express with following error: -2147217843 – [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user ‘sql_user’.

  • Issue Microsoft Visio 2016 takes 10-20 seconds to open any diagram. The Visio itself opens quickly, but loading any diagram takes much longer than it should.

  • Issue Cannot uninstall Sophos Enterprise Console Management Server component. All others components were successfully removed, but Management Server refuses to go away. Uninstaller progresses almost all the way, but at the end it rolls itself back and Management Server stays…

  • Issue Veritas Desktop and Laptop Option (DLO) backup utility has option “Install Agents and Maintenance Service on Remote Computers” greyed out. Resolution To resolve the issue right click on Veritas DLO Console shortcut and click on Run as Administrator. This only needs to…