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Issue Cannot install a WordPress theme by uploading a .zip file. The following message is shown: The link you followed has expired.Please try again. Resolution The error message above doesn’t give many clues, but this issue is caused by uploading…
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Microsoft Office 365 Outlook v2310 update breaks COM add-ins
Issue All users who updated to the latest version of Microsoft Office (2310 build 16924) are having issues with the Invenias COM add-in. The add-in simply fails to load in Outlook without any errors or warnings. Resolution The add-in developer…
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Logitech MX Master 3 Mouse – custom side button actions not working
Issue Custom actions assigned to the Logitech MX Master 3 mouse stopped working. Closing and re-opening the Logitech Options application doesn’t help. The same issue also affects the Logitech MX Keys keyboard.
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Temporary disable MFA for a single user in Microsoft Office 365
The benefits of MFA (Multi-Factor Authentication) are pretty obvious and this should be enabled everywhere and every time. However, as an admin, you sometimes have to log in as a user to troubleshoot certain issues, and in those cases, if…
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Configure DMARC for Microsoft Office 365 Custom Domains
DMARC (Domain-based Message Authentication, Reporting, and Conformance) works with SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) to authenticate mail senders. This is just one additional tool in the never-ending fight against phishing and spoofing. DMARC also instructs receiving…
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The Outlook data file has reached the maximum size
Issue Suddenly cannot send or receive emails in Microsoft Outlook. When trying to send a new email, the following message pops up: Microsoft OutlookThe Sent Items folder contains the maximum number of allowed items.Archive or move some items to another…
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Capture video from a screen on a Mac with sound
macOS has a built-in utility (QuickTime) that can do a screen capture (both as a screenshot and video). I also use Monosnap which can do the same job with some additional basic editing options. Unfortunately, neither can capture video with…
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Restore deleted Microsoft / Office 365 Shared Mailbox
If you restore an Office 365 Shared Mailbox via the Microsoft 365 Admin Center > Users > Deleted Users, it will restore the associated user account in Blocked state with ExRemoved… address, but the Shared Mailbox itself will still be…
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Nord VPN on Synology NAS stopped working – Authorization Required
Issue Nord VPN OpenVPN profile on Synology NAS suddenly stopped working. After trying to establish a connection, the following error pops up for a few seconds: VPNFailed to establish network connection.Authorization Required. Resolution To set up an OpenVPN profile, you…
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Can’t sync SharePoint library with OneDrive – You’re already syncing…
Issue SharePoint library stopped syncing on the user’s laptop and disappeared from OneDrive. The user’s OneDrive is still in sync. Trying to re-add the SharePoint library fails with the following error: Microsoft OneDriveSorry, we can’t sync this folderYou’re already…
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Apple Mail crashes when sending emails – This message contains attachments that are still being loaded…
Issue Apple Mail on Mac Studio M1 Ultra with macOS Ventura 13.2.1 crashes when replying or forwarding certain emails. The emails in question contain a broken embedded attachment/image that appears as a question mark in the email body. When trying…
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MS Outlook for Mac – Import / Export options greyed out
There are two versions of Outlook for Mac. They are completely separate applications. The new one is still missing some features that are present in the old / legacy version. Import and Export options are two of these missing features. …