• To disable User Account Control (UAC) via Group Policy (GPO) configure following GPO policies:

  • In Windows 8, powercfg command line utility was expanded with a new useful tool called Sleep Study. it generates a relatively easy to understand detailed html report that shows what software and drivers consumed most of your battery while the device was…

  • I had an ongoing issue with Skype on one of my Windows 8 PCs. Skype was very unstable, would often freeze during audio and video calls and even when chatting. I went through number of Skype and Windows updates (including…

  • Issue Symantec Backup Exec 2010 update service does not work (Tools > LiveUpdate…).Getting following error: Symantec Backup Exec for Windows ServersSymantec LiveUpdate is not installed. Scheduled updates to Backup Exec cannot be retrieved without LiveUpdate. You must reinstall LiveUpdate to schedule updates. Symantec…

  • Issue Cannot install Symantec Backup Exec “Remote Agent for Windows System” on 64bit Windows 7 client PCs (pushed from the Symantec Backup Exec Media Server). Installation fails with an error on the Media Server: Install failed with error code 1603.…

  • I recently had a task to scan large number of old photos using a flatbed scanner. Scanning photos one by one would be terribly inefficient as I could normally fit 4 – 5 photos on the scanner. Scanning multiple photos…

  • AMD Gaming Evolved application is often installed unintentionally during AMD graphics driver installation or upgrades.

  • Issue When working in Microsoft Outlook (switching between emails, opening a new email, clicking reply, etc.) following message randomly pops up and Outlook is unusable until it goes away (normally in 2-3 seconds). Contacting the server for information

  • Issue Configuring Office 365 / Exchange Online email account for a user on Microsoft Outlook 2010 (Windows 7 PC). First step Outlook auto-configuration would succeed: Your Email account us successfully configured.  But after restarting Microsoft Outlook, user would get a…

  • Issue When Samsung Galaxy S4 is connected to a Windows PC, DCIM\Camera folder appears to be empty. But when browsing on the actual phone with an Android File Manager (or via Gallery app) you can see that there are hundreds of images…

  • A user selects Tray 3 in Print Driver settings, but Word document is printed from Tray 1. This issue is normally caused by printer tray manually selected in MS Word Page Setup section. This overrides print driver settings.  MS Word…

  • Issue Windows Server 2012 server with RD Web and RD gateway roles. Remote Windows 7 client trying to login to a workstation via RD Web website User can successfully login to the RD Web (Work Resources) website. However, secondary login to…