• Issue Finder on M1 Max Mac Studio 2022 hangs and then crashes when performing certain file operations on Synology DiskStation 916+ NAS shares. Users can browse and open files on the NAS normally. However, when trying to save a new…

  • Windows 11 22H2 added a feature where a snap layout guide is shown when any window is dragged to the top of the screen. While this can be a useful feature for some, some people find this annoying and distracting. …

  • Issue All non-admin users within the company cannot see images on the main internal company’s SharePoint Intranet site. All they can see are placeholder images. Resolution After a short investigation, I found that the images in question were located inside SiteAssets…

  • This morning I received a somewhat worrying email from Google. Full email text: Suspicious Activity AlertPublicly accessible Google API key for Google Cloud Platform project (id: )Dear Customer,We have detected a publicly accessible Google API key associated with the following…

  • Issue A user keeps being removed from Office 365 Teams Group for no apparent reason. The group admin keeps re-adding the user, but within 12-48 hours the user disappears from the group members list again. Azure Audit Logs show the…

  • Issue Installing Windows 11 Home on Asus VivoBook X515EA. On Windows 11 setup “Where do you want to install Windows” screen there are no drives listed and a warning “We couldn’t find any drives. To get a storage driver, click Load…

  • Windows 11 Home version now forces users to connect to the internet and to log in with an Online Microsoft Account. There is no longer an option for “offline account” or “limited setup“. No Internet – no play! Below is…

  •   A user purchased a Mac Mini M2 Pro (2023) with 3 Apple Studio 27” 5K Displays. An Apple store happily sold him everything ensuring that it will “just work”. Unfortunately, this wasn’t the case. Although the Mac Mini M2…

  • Issue Windows 11 Explorer no longer allows you to manually re-order items (by dragging them) in the Quick Access Navigation Panel. Newly added folders go to the bottom of the list and trying to drag them into a different place…

  • Issue After changing Office 365 primary email (and user login) some users started having issues with OneDrive. Login with the new username is successful, but after a few seconds OneDrive shows an error: Your OneDrive has not been setupFor help,…

  • Issue Updating email aliases for users on the Office 365 admin portal. After updating around 10 users, the below error started popping up trying to save any changes. [EXO Outage] NotFound received fromExchange|$$|ContextClass=AdHoc|$$|0=NotFound|$$| Office 365 Heath page wasn’t reporting any…

  • Issue A user cannot open OneDrive from the Start Menu. There is no warnings or errors, OneDrive simply doesn’t open. Reinstalling OneDrive doesn’t fix the issue. Resolution After a short investigation, I found that OneDrive was disabled on the computer…