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  • Issue   Apple Magic Mouse connected to Windows PC operates normally, except from scrolling via its touch surface.

  • Issue MS Office 2016 shows the error below when trying to open some hyperlinks in Word documents. Unable to open https://dropbox.com/…… Cannot download the information you requested.

  • Issue A user protected a single sheet inside Excel .xlsx file and forgot the password. There are multiple ways to unprotect sheets without the password, below is just one of them. Please be aware this will not work if the whole…

  • The following terminal script can be used to map Home and End keys on macOS so they work in the same way as they do in Windows and Linux: Home – beginning of the line, End – end of the…

  • A user is complaining that emails are missing from some folders in his secondary mailbox. The mailbox in question is another user’s Office 365 mailbox attached via auto-mapping (by giving the first user full access permissions). After a quick check,…

  • Issue A WordPress website stopped working. Both, front-end and back-end (admin) sites are not loading. Instead, the following message is displayed by a web browser: There has been a critical error on this website. Please check your site admin email…

  • Issue Users (including those with admin/owner permissions) cannot change a profile picture for one particular Team in MS Teams. The same issue occurs in the Windows Desktop Teams app, Teams web access, and Teams iOS app. Only one Team is…

  • Issue Windows 11 upgrade initiated via Windows Updates gets stuck in the “downloading…” stage, and always on 8%. Rebooting the PC and restarting the update does not help, it starts downloading from 0, and gets stuck again at 8%.

  • Issue MacBook Pro running 2 external screens via DisplayLink Manager enabled USB dock doesn’t play videos in web browsers (Chrome and Edge). The sound is played normally, but videos only display a black screen.

  • Issue MS Office 365 Outlook with Exchange Office 365 account crashes when trying to open a shared or other user’s calendar. Outlook closes and restarts with the following error logged in Windows Application Logs. Event ID: 1000Level: ErrorDescription:Faulting application name:…

  • Windows Phone Link app is not uninstallable via normal Settings or Start Menu UI. However, it’s very easy to remove using a single-line PowerShell command.

  • Issue WiFi does not work on Lenovo IdeaPad 330S Windows 10 laptop. Windows Settings has no WiFi options listed as if the PC didn’t have a WiFi adapter. Device Manager, however, shows that the WiF adapter is installed and working…