Issue

After the Windows 11 23H2 update, VMware Workstation 14 Virtual Machines no longer start. The following error message is shown instead:

VMware Workstation and Device/Credential Guard are not compatible. VMware Workstation can be run after disabling Device/Credential Guard.

Resolution

The issue was resolved by disabling Windows Hyper-V via the command prompt (it was already showing as disabled in Control Panel > Windows Features).

• Open Command Prompt as Administrator
• Run: bcdedit /enum {current} to check the current state. If hypervisorlaunchtype is set to Auto, it means Hyper-V is enabled.
  
• Run bcdedit /set hypervisorlaunchtype off to disable Hyper-V
  
• Reboot the computer

January 2024
VMware Workstation 14.1
Windows 11 Pro (22H3)